Frequently asked questions

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How do I change my banking information?

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You can notify CRPN of any changes to your banking information as follows:
  • Through your online personal account, by attaching a photo or scan of your signed official banking information slip (“RIB”) to our contact form.
  • Through the “Contact us” section of our website, by signing your official banking information slip (“RIB”) and attaching a photo or scan of it to our contact form.
  • By mailing us a signed official banking information slip (“RIB”),
  • Or your new bank can contact us
    (Macron Law (“Loi Macron” of August 6, 2015, on banking mobility for private citizens)

The official banking information slip (“RIB”) you submit must be under your own name.

CRPN will confirm receipt within 10 days and change your banking information as requested.

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