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Proximity, attentive service and responsiveness: our members’ satisfaction is at the heart of our mission. Delivering outstanding service to air crew members means putting member satisfaction and support at the heart of everything we do. With nearly 36,000 contributors and 25,500 pensioners, CRPN draws on its specialist expertise to provide each of its members with tailored, responsive and personalised support. 🤝 Since the beginning of the year: More than 7,600 calls have been handled through our telephone helpline More than 375 personalised retirement interviews have been conducted 💻 Not to mention our webinars and practical guides available on our website: https://lnkd.in/eqBYe3Cp https://lnkd.in/eiZrYn4v Service quality, every day: More than 96% of members who responded to our surveys say they are satisfied with the management of their case and their retirement interview. 🏛️ Institutional recognition: this service-oriented culture and close relationship with our members have also been recognised by the French Court of Accounts in its 2025 report, which highlights the quality of the service provided to air crew members and their employers. Thank you to our members for their continued trust, and to our teams for their commitment every day! 🤝✈️

CRPN: a model pension fund for contribution collection and benefit claims processing Beyond financial management and social dialogue, the excellence of a pension scheme is measured by the quality of service it provides to its members every day. At CRPN, accuracy, speed and reliability are at the heart of our operational commitments. Operational excellence in figures: 🤝 99.9% contribution collection rate ⚡ 24-day average processing time for pension claims 🗓️ A pension payment schedule that is strictly adhered to, ensuring retired air crew members receive a supplementary pension that reflects their careers and is higher than that provided by general supplementary pension schemes. Behind these figures is the daily commitment of our teams to providing air crew members and employers with a local, responsive and outstanding service.