Frequently asked questions

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How do I change my contact information?

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To change your mailing address, email address, and phone number
  • On this website, log in to your personal account, go to the “personal information” section, and enter your changes directly,
  • On this website, fill out our contact form in the « FAQ, Help and Contact» section and attach a scanned, signed letter drawn up on separate paper showing your Last name, First name, French Social Security number, and your new contact information,
  • By mailing us a signed letter with your Last name, First name, French Social Security number, and your new contact information.

We cannot change your contact information over the phone.

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