Need help with creating your personal account?

Your personal account can only be created on the crpn website, by clicking on “MY ACCOUNT”, at the top of every page.

Your secure personal account enables you to access customised documents and services and update your personal information.

For help with creating it, please read the dedicated section of the Frequently Asked Questions (FAQ). It summarises the steps of the quick creation procedure and answers the questions most commonly asked by members: Social Security number not known, new email address, activation code, lost password, etc.

In practice, click on the following in turn

  1. The icon FAQ, HELP AND CONTACT (at the top right of each page of the website)
  2. FAQ
  3. Employee questions or Pensioner questions
  4. Internet services questions
  5. How do I create a “personal account”? Within this, you will find a list of questions/answers on the subject.