Think to browse the website, PRIMARY HUB for all your searches, before CONTACTING the CRPN.
Why the website?
- Access the website at any time, available 24/7,
- Browse at your leisure, without relying on the availability of the Careers and Benefits departments, whose operational staff find it difficult to manage a sudden influx of requests,
- Find an answer to your questions about your personal entitlements that cannot be dealt with by phone.
Where to look for information?
In the public space
From the home page, choose your profile (Employee or Pensioner) and access the content of the pages: Accruing CRPN entitlements, Putting together and submitting your CRPN pension application, Understanding your retirement pension, Your income tax return, etc. Each profile is full of information notices and claim forms.
There are other sections to supplement these pages: News, Flash Questions. The chatbot (at the bottom right of the website) and the search facility (with the magnifying glass at the top right of the website) offer you the chance to search the website by keyword.
In your personal account
By logging in to your personal account, you can access services linked to your profile: update personal contact information, career statement, and, depending on your profile and your situation, notification of entitlements, retirement and pension date simulators, pension claim, request for free validations and redemptions, monitoring of your pension claim, pension book, pension slips, pension certificate, tax certificates, evidence of Deduction At Source (PAS), etc.
If you can’t find the information you need, send your question via the contact form.
PROVIDING YOU WITH INFORMATION, REASSURING YOU, SUPPORTING YOU WITH YOUR ADMIN TASKS, AND OBTAINING THE BENEFITS YOU ARE ENTITLED TO ARE A MAJOR PART OF OUR MISSION; THE WEBSITE IS OUR MOST COMPREHENSIVE SUPPORT.