Our user help service

CRPN has set up a user help service to ensure a faster, smoother user experience on our website.

Check out this service to access our user guide and let us walk you through your search for information.

To access the service

You can get to our user help service either:

  • By clicking on the  BROWSE button (at the top right of each page on our website)
  • Through our FAQ (according to your profile),in the Online services questions / How to use the website section?

Our guide walks you through:

  • Viewing downloaded documents,
  • Submitting your documents to CRPN,
  • Adjusting your display for better reading comfort,
  • Getting a faster, smoother user experience on our website,
  • Getting the most out of your browser,
  • Using our website’s tree configuration.

This service will be updated on a regular basis to keep up with all technical improvements to our website.

Frequently asked questions

Check out our FAQ page