As part of its continuous improvement process, CRPN measures the quality of service provided to its members who have had a retirement consultation or who have claimed their pension rights.

Since September 2025, 463 surveys have been sent out, with an average response rate of 34.56%.

In 2025:

0%

Affiliates who responded to our survey say they are satisfied with their retirement interview.

0%

Affiliates who responded to our survey say they are satisfied with the management of their pension files.

These initial results reflect the CRPN’s commitment to its members.

Thank you for your trust.